Even though Volaris is a Mexican airline, it follows the rules given under EC 261 if the flight is departing from a European airport or landing at the same. According to the Volaris flight delay compensation policy, In any event, when the Volaris flights do not set a departure from any European airport, the EC 261 rules still apply.According to their policy, for delays of more than one hour but less than four hours, passengers may be eligible for compensation to book another flight. For deferrals of over an hour however less than 4 hours, a remuneration of 50 Mexican pesos can be given to the clients confronting a delay of the flight. On the off chance that a flyer experiences a deferral of more considerable than 2 hours yet for 4 hours, then, at that point, an e-Voucher of 250 Mexican pesos can be conceded to the flyers.
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