15 Community KPIs and Metrics You Should Track in 2026
TL;DR: Track monthly active participants (benchmark: 28% of members), posts per active member, event attendance, response time, and week-one retention (benchmark: 91% with onboarding). The industry's most-tracked metrics are active users (75.5%), event attendance (55.1%) and participation rate (51%) — yet 53.7% of professionals never compare members vs non-members, which is where the persuasive...